We’re the tech support experts you can trust.

We’re dedicated to providing you with exceptional support whenever you need it. Whether you’re encountering a technical issue, have a question about our products, or need assistance with installation or upgrades, our experienced support team is here to help. Your satisfaction is our priority, and we’re committed to ensuring a seamless experience with our technology.

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Experience seamless remote assistance with our Quick Support Remote Connection app. Whether you’re facing technical difficulties or need help navigating through a complex setup, our support team can guide you remotely, in real-time. By downloading our Quick Support app, you can grant access to our certified technicians to view or control your screen securely. The process is simple and encrypted, ensuring your privacy and safety. When the session is complete, the connection is terminated, leaving no access behind. Get the help you need instantly, without the need for long explanations or confusing instructions. Our Quick Support app brings professional help right to your fingertips.

Ticket Response Time

Trouble tickets submitted during regular business hours will receive a response within 2 hours and will be resolved within ten business hours (excluding hardware failures and carrier outages).

For emergency tickets or calls, responses will be given within 1 hour of ticket creation and issues will be resolved as quickly as possible.

Wildix Training Videos

Discover our collection of training videos aimed at improving your expertise in the Wildix VoIP business phone system. Whether you're just starting out or are already an adept user, our instructional materials and guides are crafted to suit your unique needs. Get started today and strengthen your skills with our accessible video content.

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Got a question or need assistance? Start a real-time conversation with our knowledgeable staff!

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Our goal is to reply the same business day.

For any general inquiries, concerns, or feedback, we invite you to reach out to us through our Contact Us page. Whether you have questions about our products and services, need assistance with your account, or simply want to share your thoughts and experiences with us, we’re here to listen and assist you. Our team is committed to providing prompt and personalized responses to all your inquiries. Your thoughts matter to us, and we look forward to connecting with you and addressing your needs.