Support

We’re the tech support experts you can trust.

Tech Support for Existing Customers

We offer top-tier professional support for existing Danmark customers. Not a customer yet? Contact us and 

We’re dedicated to providing you with exceptional support whenever you need it. Whether you’re encountering a technical issue, have a question about our products, or need assistance with installation or upgrades, our experienced support team is here to help. Your satisfaction is our priority, and we’re committed to ensuring a seamless experience with our technology.

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Danmark Technologies is committed to meeting and exceeding the expectations of our customers. In doing so, we will always meet any applicable statutory or regulatory requirements, as well as the requirements of ISO 9001, upon which our quality management system is based. We will regularly review our professional and customer feedback to continually improve the quality of our operations, products, and services.

Experience seamless remote assistance with our Quick Support Remote Connection app. Whether you’re facing technical difficulties or need help navigating through a complex setup, our support team can guide you remotely, in real-time. By downloading our Quick Support app, you can grant access to our certified technicians to view or control your screen securely. The process is simple and encrypted, ensuring your privacy and safety. When the session is complete, the connection is terminated, leaving no access behind. Get the help you need instantly, without the need for long explanations or confusing instructions. Our Quick Support app brings professional help right to your fingertips.

Ticket Response Time

Trouble tickets submitted during regular business hours will receive a response within 2 hours and will be resolved within ten business hours (excluding hardware failures and carrier outages).

For emergency tickets or calls, responses will be given within 1 hour of ticket creation and issues will be resolved as quickly as possible.

Wildix Training Videos

Discover our collection of training videos aimed at improving your expertise in the Wildix VoIP business phone system. Whether you're just starting out or are already an adept user, our instructional materials and guides are crafted to suit your unique needs. Get started today and strengthen your skills with our accessible video content.

Text Us

Got a question or need assistance? Start a real-time conversation with our knowledgeable staff! Simply click the orange bubble icon on the bottom right of this page to get started.

Support Ticket

Our goal is to reply the same business day.

This form is for current Danmark customers.

Contact Us

Not a current customer? Contact us today!

For any general inquiries, concerns, or feedback, we invite you to reach out to us through our Contact Us page. Whether you have questions about our products and services, need assistance with your account, or simply want to share your thoughts and experiences with us, we’re here to listen and assist you. Our team is committed to providing prompt and personalized responses to all your inquiries. Your thoughts matter to us, and we look forward to connecting with you and addressing your needs.